Features of Community Helpdesk

INSTANT ASSIGNMENT

SMS Alerts To Technicians

When you raise a complaint, the technician receives an SMS the moment you hit submit. So you’re never left wondering if the message has reached the person who will actually fix the problem.


PROGRESS NOTIFICATIONS

Real-time Updates

Progress on your complaint is logged on your ticket by the facility manager, so you’re always in the know. Need a status report? Simply send a message on the thread.


SUPPORT SCORECARD

Detailed Complaint Reports

The managing committee will be able to analyse the performance of support staff by downloading periodic complaint reports.


Why Choose MyGate?

For the very same reasons over 500,000 gated community residents now use the app every day:

For the very same reasons over 500,000 gated community residents now use the app every day:

For the very same reasons over 500,000 gated community residents now use the app every day:

Loved by users 9 to 90!

Used by ages 9 to 90, MyGate has an intuitive interface that the entire family will understand.

Why Choose MyGate?

For the very same reasons over 500,000 gated community residents now use the app every day:

For the very same reasons over 500,000 gated community residents now use the app every day:

For the very same reasons over 500,000 gated community residents now use the app every day:

Top-notch service

Our team will train your guards, address concerns and ensure you always have a great MyGate experience.

Why Choose MyGate?

For the very same reasons over 500,000 gated community residents now use the app every day:

For the very same reasons over 500,000 gated community residents now use the app every day:

For the very same reasons over 500,000 gated community residents now use the app every day:

Low Investment Tech

An app-based solution that requires no maintenance or expensive hardware. What could be better?

Why Choose MyGate?

For the very same reasons over 500,000 gated community residents now use the app every day:

For the very same reasons over 500,000 gated community residents now use the app every day:

For the very same reasons over 500,000 gated community residents now use the app every day:

Seven-Day Installation

Within a week, we'll onboard your residents and staff, in addition to thoroughly training your guards.

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