POSTED ON May 20, 2019

Essential Documents For Completing Builder To Society Handover

The handover from builder to co-operative is a critical process that requires due diligence from both sides. It can take anywhere from three to five months for the handover legalities to come to fruition, involving financial, operational and technical aspects. We bring you a complete guide that helps you understand the entire endeavor from start to finish.

Initial Stage of the Handover

Typically, the average time for the construction of a residential complex and sale of houses/flats is three years. It is advisable that during the final stages of construction, the buyers should get actively involved in the legal process to ensure things are on track. At the same time, registration of your co-operative is imperative to ensure a hassle-free handover.

What are the property certificates and documents to be obtained from the builder?

You may be familiar with some of the below-listed certificates as the builders sometimes use them in their marketing and advertising strategies as trust-building tools to lend credence to the building project. At the time of the handover, they should be first on your checklist. Approved Building Plan The builder has to hand over a copy of the construction plan along with block-wise and floor-wise details, approved by the local authority. Completion Certificate The local authority issues this as proof that the construction is done as per required norms. Occupancy Certificate This certificate is proof that the building is suitable for occupation by the residents. No Objection Certificates NOCs are provided from water, fire, pollution and electrical authorities.

What are the financial documents to be handed over?

The protocol involves the handing over of all financial accounts, documents and records from the builder for which the society should ideally appoint an auditor/tax expert professionally or from within the members so that no malfeasance or inadvertent mishandling is possible. The following are the handover essentials:- – Insurance documents of the building; – Payment records of taxes paid for property and construction; – Payment receipts of water and electricity services along with details of security deposits and no due certificates; – Financial records of maintenance charges and service tax paid while the premises were under the builder’s care; – Handing over corpus/leftover investment amount; – A statement or record of all collections made from the members (other than the purchase amount); – Audited account statements related to all of the above

What is the operational handover required from the builder?

The operational handover can seem like a straightforward process actually entails a wide range of inventories and technical manuals for which the society should involve someone savvy with a working knowledge and understanding of machines and heavy equipment. Safety and security of the residents is of paramount importance for any society. Every component of the premises should be checked beforehand by the Managing Committee physically at the time of the handover. – Annual Maintenance Contracts (AMCs) and vendor information along with bills and service records of the purchased equipment, such as generators, gym equipment, sewage and water treatment plants, etc.; – Manual drawings, technical details and specifications of sewage and water treatment plans; – List of all amenities and assets in the building including movable and immovable ones; – Detailed and approved compounding layouts of convenience stores, offices, etc that constitute the building premises; – Piped gas systems diagrams (if applicable) along with approval from relevant authorities, inspection records; – CCTV Access Control System (if applicable) with user manuals, technical warranty, contracts and inspection report; – Drawings of electrical wiring with earthing points, instructions on safety measures, generator set configurations and diesel storage facility; – Water piping diagrams, lab tests of water quality, overhead tanks’ technical documentations, borewell yield report, and documented evidence of rain-water harvesting compliance; – Fire/ emergency detectors and alarm systems with technical documents and instructions on resident alert protocol, panic button systems, inventory of hoses, hydrants and fire extinguishers; – Automobile parking with layout and numbering; – Layout and drawings of common areas including community hall, playground, and others; – Lift license documents, clearance to operate them, safety manuals, warranty documents and details of renewal; – Approval, specifications and vendor agreements for multi-utility pre-paid meter with validated software and tariff rates; – Records of existing maintenance/service staff and their detailed work schedule.

What are the legal documents needed for a handover?

As the society and the builder deal with multiple government authorities and third parties with respect to services, taxes and operations, the paperwork can be long and tiring. Nonetheless, it is imperative that the Managing Committee stays vigilant and well-prepared to review all the legal documents at the time of the handover. – All legal documents signed between the builder and the landowner have to be handed over to the society; – Deed of conveyance and sale of ownership for every member along with Share Certificate Copies should be duly passed on to the society’s office-bearers; – Legally binding contracts signed with any vendors or maintenance companies should be provided to the society along with zero dues certificates/guarantee; – Insurance documents for amenities/equipments and third party inspection contracts; – Record of car parking allocation provided to members; – Undertaking by the Builder regarding Indemnity & Limitation of Liabilities of the Society for all transactions prior to the handover date. The process of handover is not one that should be unnecessarily rushed or looked over. Getting hold of the right documents and certificates on time with proper checks and inspections is your first step towards building a cohesive co-operative that is well-aligned within and compliant in the eyes of the authorities.

POSTED ON May 20, 2019

Roles and Responsibilities of a Society Management Committee

The Managing Committee of a housing co-operative is its nerve centre, steering the society towards a wholesome, efficient and harmonious existence. Whether it is financial management, member grievances or day-to-day affairs, the MC has to run like a well-oiled machine to create the best living conditions for the residents. We have put together a comprehensive guide with checklists in this article so that you can be well-informed and prepared for the myriad roles you may have to assume as part of the MC.

What are the core duties of the Managing Committee?

Once the registration and selection of the first committee have taken place, the regular functions of the MC include monetary transactions, daily management, obligatory membership servicing and compliance with the laws.

Financial Duties

– To collect society charges, including but not limited to property tax, water charges, lift/parking/service charges, non-occupancy charges, repair and maintenance charges. These rates are fixed by the committee from time to time (on the basis of proportion stated in bye-laws) upon discussion with the members; – To raise funds and deposits from the member; – To decide the rates of contribution, manage and collect Reserve Fund and Sinking Fund; – To fix the rate of insurance premiums to be paid by members in case if there is a commercial use of the flat; – To collect interest from defaulting members; – To insure the property of the society.

Duties towards the members

– To consider and decide resignations from members/office-bearers and record nominations and revocations that may follow after; – To issue allotment letters of flats once a member buys them and make available to members the papers of the society; – To take required action once a membership ends; – To refund shares and associated interest if and when due in case they have been acquired by the society; – To review complaints registered by the members and take necessary actions to resolve them; – To organize events, festivals and special days to encourage camaraderie and friendships among the members.

Operational Duties

– To authorize a Committee member to attest any document that bears the seal of the society, such as lease agreements, deed of conveyance, share certificates, etc. – To look after the lift operations, manage and instruct service staff about their duties and take care of their compensations and accommodation (if any). – To maintain, inspect the property of the society and carry out renovations, repairs as and when needed. – To review and finalise vendor applications for services needed in the society, e.g. produce stalls, dry cleaning services, etc. – To regulate parking – To supervise compliance of bye-laws and society rules by the members and suggest fines or penalties in case if a consistent breach is found – To review the Secretary’s report on inspection of flats – To hold election of a new committee in a timely manner, to elect new office-bearers, consider their resignations and replacements – To organise and recommend general body meetings and hold annual/special general body meetings – To hold a Committee meeting at least once a month

Executive Duties

– To execute a deed of conveyance of the land and building/s; – To approve the audit rectification reports of statutory and internal audits and to forward them to the authorities concerned; – To scrutinise tenders received for construction work and to submit the same along with the committee’s report to the meeting of the General Body and to enter into a contract with the contractor; – To enter into a contract with the Architect of the society in case of redevelopment; – To ensure that the Society is affiliated to Housing Federation and its subscription is regularly paid.

What are the duties of the Chairman?

When the managing committee is elected, the Chairman is at the helm of all affairs for five years and is expected to keep a watch over all activities of the Committee. The chair is accountable and answerable for any malfunction during his term and has the final decision power in all matters. Here’s what the chair does: – He presides over all the meetings of the Committee, determines the quorum and reviews the agenda of every meeting beforehand. – He has the power to allow or bar any issue from being included in the meeting agenda but like a democracy, he has to have a reason for doing so. – When it comes to voting, if there is an equal number of votes for or against a matter, the Chair decides to cast a decisive vote, i.e he has two votes. – He is the Signatory for bank operations out of joint authority. – He is the final authority on ballot decisions, expenditure approvals, acceptance of procedural decisions, committee nominations, proxy attendees in a meeting, and disciplinary actions. – The Chair is responsible for initiating community building activities and maintaining a healthy and progressive environment in a co-operative.

What are the roles and responsibilities of the Secretary?

The job of the Secretary comes with responsibilities that can sometimes seem daunting, but once you get to the brass tacks, the role is quite rewarding and engaging. a. Record-keeping The Secretary is required to maintain immaculately the accounts, records and registers of the society, including the Cash Book, Ledgers, Sinking Fund/Investment Register, Audit Register, Nomination Register and The Minutes Book. Additionally, he is in charge of membership files, plans of construction, bank account statements, society statement of accounts, annual reports, election documents, vouchers for expenses, member applications/complaints, among others. b. Organizational activities – The Secretary is responsible for organizing meetings and recording the minutes. – He must liaise between the Chair and members with respect to the meeting agendas, check the quorum and ensure that the items on the agenda are carried out completely. – He must issue share certificates to the members on time, deal with resignations, expulsions, and cessations of memberships. – He must carry out the conduct of election thoroughly in the manner prescribed in the bye-laws. – He should produce records of the Society before different authorities concerned with the working of the Society with the consent of the Chairman. – He must bring to the committee’s notice any breach of the rules/laws or default cases and be present at disciplinary hearings. – He must finalise the accounts of the preceding year, prepare the receipts and payments Statement, the Income and Expenditure Statement for the year and the Balance Sheet as at the close of the year. – He is responsible for the functioning, recruitment and compensation of the service staff, including watchmen, lift-operators, cleaning crew, vendors, etc. c. Communication & Correspondence – The Secretary must issue notices and agenda of all meetings of the general body and the committee. – He must issue a letter of allotment of flats, prepare and issue demand notices/bills for payment to the Society’s charges, issue a notice of repairs to be carried out in flats. – He is in charge of all types of communication and applications received by the society from members, vendors and be the go-between for the committee and the members. – He deals with communication with the authorities, including correspondence with the Co-Operative Registrar, correspondence on common electric supply, property taxes including Non-agricultural taxes. – The Secretary must inspect the property of the Society and visit flats for inspection after prior notice to the members. Even though running a co-operative can be a challenging task,it is by no means insurmountable. A well-integrated and proactive MC is the key to a thriving co-operative.

POSTED ON May 20, 2019

Housing Society Annual General Body Meeting in Mumbai

It is mandatory for every housing co-operative to hold an Annual General Body Meeting according to Model Bye-Laws set in place by the government of Maharashtra. Such meetings take stock of the yearly activities of co-operative housing societies in Mumbai, keeping the members apprised of the critical developments and overall financial accounts, thus fostering accountability, transparency and smooth functioning of the society on the whole. Any pertinent or pressing issues are openly discussed and every member’s participation is encouraged, which enables collectively agreeable solutions and a general sense of unity and co-operation. This article will help you familiarise yourself with the basic rules and structure of an Annual General Body Meeting.

When should the Annual General Body Meeting be held by societies in Mumbai?

The Model Bye-Laws state that a co-operative’s Annual General Body Meeting should be held on or before 30th September of every year. The society’s management committee is responsible for ensuring that the Meeting is arranged before the given timeline. Upon a collectively agreed date and time by the committee members, the Society’s Secretary is required to sign a notice that should be given to the members 14 days before the meeting, not counting the day the notice is given and excluding the day of the meeting.

Who should attend the Annual General Body Meeting?

Ideally, every member should attend the Meeting in order to stay updated with the affairs and activities of the co-operative. The quorum (minimum number of members required for the meeting to be considered valid) for every general body meeting of the Society is 2/3rd of the total number of Members of the Society or 20, whichever is less. A member who has not attended a single general body meeting for a period of five years consecutively is classified as a non-active member and has no right to participate in the Annual General Body Meeting. In case of co-ownership of a flat/house, the first name on the share certificate is allowed to attend. In case they cannot, the second name can attend with written permission from the first name. No proxy or a holder of power of attorney or letter of authority is eligible to attend an Annual General Body Meeting of the Society on behalf of a Member of the Society.

How to Conduct the Meeting

The meeting usually takes place on the premises of the society, usually the community hall. Minutes of meeting from the last year have to be read before the proceedings. Finance Report: The foremost on the agenda is the finance report of the society which shows the income and expenditure account of the previous year along with the balance sheet and audit report. The President, Treasurer and Secretary must remain present during the meeting and sign upon the audited reports. The Chairman presides over the meeting. In case he/she is unavailable, members can agree upon a substitute to take care of the proceedings. The next year’s Annual Budget is discussed and agreed upon and an Auditor is appointed. After the finance report and associated decisions, other matters of importance are discussed. The committee members are expected to be well-versed with the finance report and be prepared for any questions the members may raise.

Other Matters

Improvement of Society: Any decisions or rules/laws made in the previous year to enhance or improve society’s functioning and manage its day-to-day affairs are discussed. Community Concerns: Member’s concerns, queries or complaints about parking spaces, common areas, lifts, security measures, among others are discussed. Facility Staff: Any matters related to the maintenance crew are addressed, including but not limited to their hiring, salaries, timings, and responsibilities. Dues: Pending dues by defaulting members and actions necessary to rectify or prevent such behaviour are taken into consideration. Upcoming Events: A calendar of events, festivals or special days to be celebrated in the next year is to be created. This can be revisited or modified in the follow-up meetings. External Communication: Any communication received from the government authorities such as from the Registering Authority, the Statutory Auditor, Government, Collector, Local Authority or any other Competent Authority are to be discussed. Members’ Conduct: Any matters related to a general code of conduct or misdemeanors/ violations committed by members that may threaten the workings of the society. Election Dates: Date and conduct of election of its Committee when due, is to be declared.

Prior Notice

There are no restrictions on what can be discussed during the meeting, with the permission of the Chairman. However, the following matters cannot be discussed without prior notice: – Removal of any member of the society – Amendments to the bye-laws – Divisions or amalgamations of the society – Transfer of property Once the meeting is over (or even before the meeting starts) all present members are required to sign their attendance against the number of their house/flat. If, within half an hour of the appointed time of the meeting, the required quorum is not present, the meeting should be reconvened to a later time of the same day or any other day (after seven days and before thirty days of the originally planned date of the meeting.) A notice about the reconvened meeting should be issued to all members. If all the items on the agenda were not completely discussed due to lack of time or any other reason, the meeting can be continued at another date within 30 days. The Committee is responsible for preparing a draft of the Minutes of Meeting and circulate it among the members within the first 15 days. The members may reply in 15 days if they have any observations. The final Minutes of Meeting have to be recorded in the Minutes Book by the Secretary or any other person designated for the job. For an active member of the society, it is not only recommended but also conscientious to attend Annual General Body Meetings in order to be aware of the annual finances in which you have a stake, to forge stronger relationships with fellow members, resolve or highlight any problems or inconveniences, and contribute towards forming a healthy co-operative.

POSTED ON May 13, 2019

Election Procedure for Housing Societies

Co-operative housing societies follow the model bye-laws, which are comprehensive and prescribe a number of rules and procedures for elections. In this article, we will simplify and decode the procedure for Election in Housing Societies, covering the important facets that truly matter.

Election Due Date

Within the first three months of registration of the society, the Chief Promoter is required to call the First General Body Meeting of the society, Election being one of the topmost priorities of the meeting along with the constitution of the Provisional Committee until regular elections are held under bye-laws of the Society. Regular elections are supposed to be held once every five years as per the Bye-Laws.

Voting Rights

All members: According to a recent amendment, any eligible or associate member is to be granted the right to vote as soon as he/she is admitted as a member of the society. On house, one vote: Each unit of a housing society has a vote. For example, if you own multiple flats/houses in a society, each of them is liable to get a vote. Even those who default payments are allowed to vote. Who is not eligible for candidature? According to the Model Bye-Laws, a critical reason for a member to not be able to contest an election is If he defaults the payment of dues to the society, within three months from the date of service of notice in writing. An Associate Member (a person with joint ownership whose name does not stand first in the Share Certificate) for whom the Original Member has not issued a No-Objection Certificate cannot contest the Election. Proposers (someone who nominates a candidate) and seconders (someone who supports the nomination) have no such restrictions as they are allowed to nominate and support any number of candidatures irrespective of defaulted payments or arrears. How many members are required in a Managing Committee? Under Bye-Law 113, the strength of the Managing Committee could be made up of 11, 13, 15, 17 or 19 members, with respect to the number of total members in the society. The break-up is as follows:
Number of members in a SocietyGeneralReserved (Women SC/ST OBC VJ/NT/SBC)TotalQuorum for Meeting (simple majority of the existing Committee Members)
Upto 10065116
101 to 20085137
201 to 300105158
301 to 500125179
501 and above1451910

Forming a Managing Committee

Model Bye-Laws from 114 to 116 have put forth certain laws that help you in forming a strong and reliable Managing Committee. Members of the Committee are to be elected every five years (before the expiry of the five-year term). An E-2 form to be submitted to the to the District Co-operative Election Officer or Taluka or Ward Co-operative Election Officer six months prior to the expiry of the Committee period of the society in case if the society has over 200 members. If they do not notify the State Election Authority and continue to hold office, it is a violation of the law resulting in action from the Registrar. In order to oversee the objectives, special requirements or functions of the Society, two Expert Directors and/or two Functional Directors may be co-opted. But they will have no right to vote and do not count as members of the Managing Committee. No office bearer is allowed to have any financial, transactional or vested interests with regards to the society, unless the financial transactions involve giving residential accommodation to the paid member of the society. Societies with less than 200 members conducting independent elections are liable for a Rs 25,000 fine if they fail to produce accounts, documents, or paperwork to the government or the members of the society. Who is not eligible for joining the Managing Committee and is disqualified from it? Members with questionable moral behaviour, defaulted payments within three months of written notice, Associate Member without NOC from original member are not eligible. Anyone who sublets or rents their house without notifying the society in advance is also not eligible. Anyone who fails to furnish valid bookkeeping/expenditure records with respect to the funds provided by the society is not eligible. Anyone who neglects their assigned duties and is deemed to be in breach of trust is not eligible to be part of the committee. Over and above that, if a member has failed to attend any three consecutive monthly meetings of the Committee, without leave of absence, he is disqualified from the Committee. Retired members who have not been disqualified are eligible for election.

Election Procedures and Rules in Housing Societies

At least three months prior to the Election date, the initial procedures must be declared to the voters by the Managing Committee ( or the Provisional Managing Committee in case if the first Election is to be conducted). A Returning Officer should be appointed to carry out the Voting Procedures and ensure adherence of the rules. A Returning Officer should be someone who is not contesting the Election in any capacity. Nor should he be proposing or seconding a candidate. In other words, he should be an absolutely unbiased and trusted individual. Usually, someone takes up this position voluntarily. Otherwise, members jointly entrust the responsibilities on a member they deem fit for the duties. In many cases, a financial compensation is made to the Returning Officer for his professional services. The Conduct of Election should involve the following steps that make the entire procedure methodical and hassle-free. Each process should be published on the Notice Board of the society within ten days of displaying the final list of the voters.
 StepsRequirement
1Date of declaration of election programmeDate to be announced at the time of declaration of programme.
2Last date for making nominations5 days from the date of declaration of election programme.
4The date of publication of list of nominations receivedAs and when received till the last date fixed for making nominations.
4Date of scrutiny of nominations.Next day of the last date for making nominations
5Date of publication of list of valid nominations after scrutiny.Next day after the date of completion of scrutiny.
6Date by which candidature may be withdrawn.Within 15 days from the date of publication of list of valid nominations after scrutiny
7Date of publication of the final list of contesting candidates and allotment of election symbols.The day after the last day of fixed for withdrawal of candidature.
8Date and time during which and the place/ places at which the poll shall be taken if necessary.Not earlier than 7 days but not later than 15 days from the date of publication of the final list of contesting candidate (time and place to be fixed by the Returning Officer).
9Date, time and place for counting of votes.Not later than the third day from the date of which the poll shall be taken (Time and place to be fixed by the Returning Officer).
10Date of declaration of results of voting.Immediately after the counting of votes.
If the paid up share capital of the said society is more than Rs. 10, 000, the voting is conducted by secret ballot. At the time of the voting, each member is shown an empty ballot box before they cast their vote. The Ballot Paper usually has the seal of the society and the counterfoil the initials of the Returning Officer. The Ballot Box is sealed in front of the voters and all the documents/votes relevant to the Election are stored safely by the Secretary who is required to preserve them for three months and then destroy them afterwards. This is done in case of disputes. After the results, the current committee hands over the charge to the newly elected committee. In summary, timely execution of required procedures is quite essential to carry out an Election successfully. At each step of the way, the members need clarity and transparency from the elected members . At the same time, members need to be proactively involved in the election procedures as it is commonly observed in many housing societies that the same individuals are selected as office bearers in every term. This may lead to lethargy, inefficiency, or malfeasance in many cases.

POSTED ON May 10, 2019

Feature In Focus: Connect With Residents

You can now add your MyGate eIntercom number to a community-wide phone directory to easily connect with your neighbours and stay in touch with home no matter where you are.

Why We Built ‘Connect With Residents’?

Prior to the launch of this feature, your MyGate app did have an eIntercom and a directory, but the former was only accessible to the security guard and the latter only contained names of residents. We received requests from many communities to enable connections between residents, which is why we built the feature. Opt-in only: We believe it is up to you to decide whether you wish to add your number to the directory. Therefore, you must opt-in; your neighbours will not be able to view your number unless you do. However, if you do not opt-in, you will be unable to view any numbers in the directory. Default number: You will be able to choose between your MyGate eIntercom numbers that will be displayed in the resident’s directory. If your flat doesn’t have MyGate eIntercom numbers, then you can add your registered mobile number to get started. Daily limit: A daily calling limit is set by your society’s admin. So if the daily limit is set to five, you can only call 5 different flats in a day (any number of times).

Why Use ‘Connect with Residents’?

Organizing your kid’s birthday party and want to invite children from the community? Want to ask your neighbour to lower the volume on a Saturday night? Get in touch from your mobile phone, and reach them even if they’re not home.

How It Works

Opting In

1. Click on the ‘Residents’ card within the ‘Community’ section. 2. The Connect With Residents page opens up and you will see the Opt-In option. Click Opt-In to enable it. 3. A pop up will ask you to choose one of your eIntercom numbers. This is the number you will be sharing with the community. 4. You now have access to the numbers of all other residents who have opted in (a call button will appear besides all those who have).

Opting Out

1. Open the ‘Residents’ page from the ‘Community’ section. 2. At the top of the page, you will see your number displayed; click on it. 3. You can either edit the number by clicking on the pen option or click on the Opt-Out option.

POSTED ON May 10, 2019

How to Form a Co-Operative Housing Society in Mumbai

Mumbai has over 100,000 co-operative housing societies, after factoring in those registered in the adjoining areas of Navi Mumbai, Thane and Kalyan. The number is only likely to grow as the city continues its expansion, and with good reason. The framework is a smart way for residents to collectively govern the activities, bills and infrastructure of their apartment complex or gated community. If you live in a new development in Mumbai, you’re probably interested in forming a co-operative housing society. In this article, we will tell you all you need to know about registering a housing society, the steps involved, the costs as well as why and when you should do so.

Procedure For Forming A Housing Society in Mumbai

The procedure for registering a society in Mumbai is relatively straightforward, with little or no scope for misinterpretation. Follow this step-by-step guide to forming a co-operative housing society in Mumbai. 1. Selection of Chief Promoter: To begin with, the law states that at least ten promoters (persons who have signed the application for registration of the society) are needed to form a housing society. A provisional committee selects a Chief Promoter in the first or subsequent meetings. 2. Naming The Society: The promoters then have to decide the name of the society. 3. Submission of Application: The application is submitted to the Registrar stating the intention to form a housing society with the proposed name of the society along with the form for selecting the Chief Promoter. 4. Opening of Bank Account: Once the name approval is obtained from the Registrar, the Chief Promoter must collect the entrance fees and share capital from the members, after which a bank account in the name of the society is to be opened in the branch of the bank permitted by the Registrar. This step has to be completed within three months of receiving name approval. This amount cannot be withdrawn unless the registration procedure is complete. 5. Documents For Housing Society Registration: The application of registration needs to be made with a set of required documents including but not limited to: – four copies of the bye-laws, bank balance certificate – list of promoter members declaring share capital and entrance fees paid by each – detailed information about the workings of the society – declaration form regarding compliance to the laws – statement of accounts – affidavits and certificates from architect and advocate – indemnity bonds – 7/12 extract – any other documents that may be required by the Registrar. 6. Acknowledgement & Verification: Upon application submission, the Registrar issues a receipt of acknowledgement of the submission and gives it a serial number. Upon verification, the Registrar decides if the final certificate should be granted to the applicants. 7. Notification of Registration: The Registrar then issues a notification of registration in the government gazette along with the registration certificate to the Chief Promoter and the members. The Registrar completes the full proceedings within two months (or less) from the date of proposal. 8. First General Body Meeting: Thereafter, the First General Body Meeting is called to perform tasks such as electing a Chairman, reviewing and approving statement of account, appointing an Auditor, forming a Provisional Working Committee, etc.

How much does it cost to form a housing society in Mumbai?

– Each promoter member is required to pay a sum of Rs 500 as share capital and an admission fee of Rs. 100. – A challan (official document) of Rs 2500 is submitted as the Government Treasury Registration Fee. – A notarized guarantee by the Chief Promoter and Builder Promoter on Rs 100 stamp papers each. – Advocate fees, if applicable, are to be paid separately in case professional help is obtained to carry out the procedures.

Address & Contact Details of Co-Operative Housing Federation in Mumbai & Thane

Mumbai District Co-operative Housing Federation Ltd. Address: 103, 1st Floor, Vikas Premises, 11, G N Vaidya Marg, Fort, Mumbai – 400001. Contact Details: 022-22840134 Thane District Co-operative Housing Federation Ltd. Main Branch Address: 9, Vilasini, Shivaji Path, Opp TDCC Bank, Thane (W) – 400601. Main Branch Contact: 022-25332286 / 022-25363277 Bhayander Branch Address: Office No. 1, Building No. 1, Sagar Complex, Jain Mandir Road, Bhayander (East), Thane – 401105. Bhayander Branch Contact: 022-65278386 Dombivali Branch Address: Sujata Palace, Gala No. 1, Near Nupur Hall, Devi Chowk, Pandit Dindayal Road, Dombivali (West), Thane – 421201. Navi Mumbai Co-operative Housing Federation Ltd. Address: Office 303, Big Splash, Sector-17, Vashi, Navi Mumbai – 400703. Contact Number: 022-2789730 Vasai Taluka Co-operative Housing Federation Ltd. Address: Swagat Bhavan, Opposite MSEB Colony, Next to Indian Oil, Station Road Vasai (E) – 401202. Contact Number: 0250-6457586, 0250-2393773, 0250-2393774, 0250-2390171

Is it mandatory to form a housing society in Mumbai?

No. But it is highly recommended that it be formed once there are over 10 members that have taken possession of their homes. If not, it should be done within four months of the sale of the flats in the complex. Individual apartment ownership sans a co-operative framework leaves you open to some pitfalls, some of which are no claim to open spaces, higher maintenance and upkeep charges, longer court resolutions in cases of disputes, and no control over builder claiming increased floor space index. A well-run housing society can be a boon to residents, leading to happier communities and possibly higher apartment valuations, too.

POSTED ON March 28, 2019

Feature in Focus: Leave at Gate

How often do you worry that you’ll miss a delivery when you’re not home? With myGate, you can now authorise security guards to collect a parcel on your behalf with just one click on your smartphone.

What is Leave at Gate?

Leave at Gate is a myGate feature that ensures that your parcel is picked up even when you’re not at home. When your parcel reaches the gate of your community, your guard will notify you of its arrival. At this point, you can simply select Leave at Gate, thereby instructing the guard to collect the package. The guard must click a picture of the package and, to ensure that the right parcel is collected, a 6-digit passcode is given to you. When you’re ready to pick up the package, all you need to do is tell the guard your 6-digit code.

Why We Built This Feature

The Indian household today receives more deliveries than ever before. It’s impractical to stay home through the day waiting for delivery, so we built the Leave at Gate feature. Now you can be assured of collecting the parcel on return. This feature avoids the hassle of rescheduling delivery every time you are not available.

How It Works

On-the-spot Delivery

1. Guard sends an entry approval request to the resident 2. The resident can allow, deny or choose the Leave at Gate option. 3. On choosing the Leave at Gate option, the authorized guard collects the parcel. 4. A 6-digit passcode is immediately generated and sent to the resident. 5. To collect the parcel the resident has to share the code with the guard.

Pre-approved Delivery

1. Open the myGate app 2. Click on Quick Links and select ‘Delivery’ under ‘Allow Future Entry’ 3. Enter the details of the delivery executive like the entry time and the company name. 4. Tick the option ‘Keep package at gate’ 5. The authorized guard then collects the parcel only if the delivery executive agrees. 6. A 6-digit passcode is immediately generated and sent to the resident. 7. To collect the parcel the resident has to share the code with the guard. The Leave at Gate feature, therefore, brings greater convenience to your community life on a daily basis. Read more about our other convenience features, Pre-Approval and Alexa Integration.

POSTED ON March 28, 2019

Feature in Focus: Alexa Integration

For the times you’re too occupied to physically punch in instructions to your security gate, there’s the Alexa Integration on myGate. It allows you to give voice commands to myGate. Find out how to link the two in this blog post.

What is Alexa Integration?

Alexa Integration is a myGate feature that lets you perform or use myGate features using your voice. Instead of using our hands to approve entry/deny entry or use several other myGate features you can use Alexa to make it simpler. You just have to go to the Amazon website and link your myGate account under Alexa skills to get you going.

How To Set It Up

For this feature to work, you need to first enable your myGate account. To do this, follow these steps: 1. Go to Amazon.in and search for ‘myGate’ under Alexa Skills; 2. Click on ‘Enable’ to enable the skill on Alexa; 3. Click on ‘Link Account’; enter your myGate username and password in the new window that opens up; 4. Now you can use commands like “Alexa! open myGate, Alexa! ask myGate to raise a security alert” to access your myGate account; The Alexa Integration feature, therefore, makes it really simple to communicate with myGate. Read more about our other convenience features, Pre Approval and Leave at Gate.

POSTED ON March 28, 2019

Feature In Focus: Pre-Approval

Most residents are well aware that a delivery executive is arriving with their parcel or that a friend will be paying a visit in the near future. Yet, they are required to talk to security personnel to approve the entry. It’s annoying, if not inconvenient, too. myGate reimagines this process for maximum convenience for you, your visitor and the guard, too. We call the feature, Pre-Approval.

What is Pre-Approval?

The Pre-Approval feature on myGate enables you to provide your guests, cab drivers, delivery executives and visiting help hassle-free entry into the society. The process is carried out between the resident and the guard only. The resident simply has to fill out the details on the app and approve the entry; the guard will then be notified about it. This feature is valid for guests, cab drivers, delivery executives and visiting help, too.

Why We Built This Feature

It is difficult for the residents to approve/disapprove entry every time a visitor is at the entrance. This feature lets you approve the entry before your visitor is actually at the gate. This avoids frequent notifications and calls from the guard and also the waiting time to get permission from the resident.

How It Works

Steps to be followed by the residents:

Pre-approve Visitor

1. Open the myGate app 2. Click on Quick Links and select ‘Guest’ under ‘Allow Future Entry’ 3. Fill out the necessary information 4. Click the ‘tick’ button You will now see a new card in your Activity Feed confirming you have pre-approved a visitor. The guard is then notified about the upcoming entry of the visitor and will allow the visitor to enter the community without any further approvals or notifications.

Pre-approve Delivery

1. Open the myGate app 2. Click on Quick Links and select ‘Delivery’ under ‘Allow Future Entry’ 3. Enter the details of the delivery executive like the entry time and the company name. 4. The delivery executive will be allowed inside the community based on the details provided. 5. If you wish to keep the parcel at the gate, read more about the steps here.

Pre-approve Cab

1. Open the myGate app 2. Click on Quick Links and select ‘Cab’ under ‘Allow Future Entry’ 3. Enter the last 4 digits of the cab and the entry time. 4. Entry notification is sent when the cab arrives. 5. The cab will be allowed by the guard on the basis of the details provided by the resident.

Pre-approve Visiting Help

1. Open the myGate app. 2. Click on Quick Links and select ‘Visiting Help’ under ‘Allow Future Entry’. 3. Select the type, such as Yoga Instructor or Plumber, and the entry time. 4. The Visiting Help will be allowed inside the community based on the details provided. The Pre-Approval feature, therefore, brings greater convenience to your community life on a daily basis. Read more about our other convenience features, Leave at Gate and Alexa Integration.

POSTED ON March 15, 2019

Feature in Focus: Vehicle Management

The Vehicle Management feature ensures that no unauthorized vehicles can enter the community and help residents with drivers know when their car has entered or is leaving.

What is Vehicle Management?

Communities usually keep track of vehicles entering and exiting a community with RFID tags or stickers. This is both expensive and ineffective. myGate’s vehicle tracking feature employs a simple method to keep a track of your vehicle’s movement in and out of the society (helps especially in cases where you have a driver or share your car with your children or family). The guards are trained to log in numbers of visitors’ vehicles. If it is found that the visitor has parked in the wrong space, the guard can simply enter the vehicle number to fetch the contact of visitor or resident and resolve the problem.

Why we built this feature

Gated communities have ample parking space. Outsiders and cabs using society parking space illegally to park vehicles is a common problem reported across societies. myGate’s Vehicle Management feature is a simple solution to the problem of unauthorised vehicles.

How it works

All residents need to update their profile with details of their vehicles. Here’s what you need to do. 1. On the myGate app, click on ‘Household’ and go to ‘My Vehicles’; 2. Click on ‘+ADD’; 3. In a pop-up window, you will be asked to enter the vehicle number, the name and the type of vehicle; 4. Click on ‘Submit’ and a new card will be shown on your activity feed confirming the addition of your vehicle. Every time your car or two-wheeler enters or leaves your society, the guard is responsible for entering the last 4-digits of your vehicle number and confirming whether it is entering the society or leaving. This feature keeps out unauthorised vehicles and provides important information to residents about their vehicle entry and exit. Read about other society management features of myGate, SmartEye Attendance and Clubhouse Entry.

POSTED ON March 15, 2019

Feature in Focus: SmartEye Attendance

SmartEye Attendance helps your community ensure complete accuracy in staff attendance by verifying their check-in and check-out time with facial recognition technology.

What is SmartEye Attendance?

SmartEye Attendance is a myGate feature that can be activated on any guard device. It requires the guard to take a picture of staff as they enter and exit the community. The technology compares each picture with the original profile picture of the staff member and flags it off in case of any exception.

Why we built this feature

Gated communities typically rely on the register book to record attendance of their staff. This often leads to false/fake entries and the society’s management has no way of proving its case. With facial recognition technology, myGate eliminates any chance of false entry, thereby ensuring accurate salary payments for all staff members.

How it works

1. Every time a staff member checks in, the guard device app will prompt the security guard to take a picture of the staff; 2. This attendance image is matched with the staff’s profile picture and any wrong entry is flagged off to the society admin; 3. You can view all attendance records by logging into your society dashboard. Guard Attendance SmartEye Attendance is an inexpensive solution that takes staff attendance at gated communities to a whole new level. Read about other society management features of myGate, Vehicle Management and Clubhouse Entry.

POSTED ON March 15, 2019

Feature in Focus: Clubhouse Entry

Every gated community that wishes to track how its clubhouse is being used, by whom and at what time can now do so with myGate’s Clubhouse Entry feature.

What is Clubhouse Entry?

The Clubhouse Entry feature on myGate enables the society to ensure that only residents and their guests are allowed to use the clubhouse. It also allows the Society management to understand the utilization of the facility and provides details in case of misuse of any equipment or a dispute. The management committee also has the option of restricting any resident’s entry into the clubhouse. For example, if a resident fails to pay maintenance charges or moves out of the society, their 6-digit myGate passcode can be invalidated.

Why we built this feature

It’s impossible for guards to know the names and faces of every resident in the community. As a result, many communities’ clubhouses often end up being used by outsiders. This creates a huge security threat. Clubhouse Entry ensures that only authorized residents have access to the facilities.

How it works

1. Provide your unique 6-digit passcode to the guard at the entrance of the clubhouse; 2. Provide details of the facility you will be using and the number of guests (if any) with you; 3. The guard will mark your entry; 4. When you’re leaving the facility, the guard will log you out of the clubhouse. The Clubhouse Entry feature is useful as it allows tracking and monitoring of what amenities are being used and who is accessing the clubhouse, thereby increasing accountability of residents and their guests, as well as preventing misuse or unauthorised entry. Read about other society management features of myGate, Vehicle Management and SmartEye Attendance.

POSTED ON March 8, 2019

Feature in Focus: Kid Checkout Permission

The large kids’ play area is one of the most important draws to a gated community. But are you ever nervous that your kids will choose to leave the community without your knowledge? myGate has a solution that will bring you peace of mind.

What is Kid Checkout Permission?

A simple feature that ensures your kids always require your permission to leave the community (with or without an escort). It addresses both planned and unplanned exit from the community.

Why We Built This Feature

Many of our users are parents with young children. Some of the parents we spoke to informed us that while they encourage their children to roam freely in the community, they are extremely nervous that they may leave without permission. To rid parents of this feeling, we built Kid Checkout Permission.

How it Works

Your kid’s departure from the community could be planned or unplanned. Let’s begin with how this feature works in case of a planned exit:

Scenario #1: Planned Exit

1. Go to Quick Links, select Kids 2. Pick the ‘Allow Exit’ option 3. Select the time range and confirm Once you perform the above three steps, you will instantly see a new card in your Activity Feed confirming you have allowed your kid to exit the society. Now, when your kid is exiting your society, it will be visible to the guard that the kid has permission to leave the society.

Scenario #2: Unplanned exit

1. Guard enters child’s flat number 2. Guard seeks your approval 3. You allow or deny exit Based on your response, the guard will permit or deny exit. Do note that in case you do not respond to the in-app notification, an IVR call will be placed immediately. The Kid Checkout Permission feature, therefore, is an additional layer of security at your community. Read more about our other security features, Overstay Alert and Validated Partner Entry.

POSTED ON March 8, 2019

Feature in Focus: Validated Entries

We’ve partnered with your favourite online delivery partners to ensure that you and your community receive background-verified details of the executive. No more fake entries and quicker deliveries for all myGate users!

What is Validated Entries?

When a resident places an order with our partner firms, myGate receives the background verified details of their assigned delivery executive directly from the partner firm. These details are then shared with the resident prior to the arrival of the delivery agent, and validated by the security guard.

Why We Built This Feature

Prevents fake entries: By ensuring that the information about verified delivery executives come directly from the partner firms, any potential fake entry attempt can be avoided. Faster delivery to residents: As residents will get the option to auto-approve the delivery executive while he/she is about to reach the society gate, wait time at the gate will be significantly reduced.

How it Works

1. All residents are opted in for Validated Entries by default 2. To provide auto-approval for all future deliveries from a partner: a. Go to ‘Household’ on the home screen b. Scroll down to ‘Validated Entries’ c. Add any of the partners to your list The Validated Entries feature, therefore, brings greater security and convenience to your community. Read more about our other security features, Overstay Alert and Kid Checkout Permission.

POSTED ON March 8, 2019

Feature in Focus: Overstay Alert

Large communities can have over a thousand delivery executives and cab drivers go past the main gate everyday. Wouldn’t it be nice if you could ensure they don’t overstay their welcome?

What is Overstay Alert?

This feature enables the myGate admin to set the maximum duration these visitors may spend inside your community before an alarm goes off on the guard’s device.

Why We Built This Feature

On gated communities’ WhatsApp groups, there are often complaints of delivery executives loitering in the area or technicians advertising their services to other homes after completing one job in the community. This is all preventable with Overstay Alert.

How To Set It Up

To set up Overstay Alert for your community, any of the administrators may contact their customer representative and ask for it to be set up. You have the option of setting different durations for delivery executives and cabs. Your society can also decide how long a visitor can stay per flat. For example, if a visitor is going to 10 flats within the society and you have set a time-limit of 3 minutes per flat, then the visitor has 30 minutes to exit the society before the alarm goes off. As soon as the time-limit is exceeded, a loud alarm is set off on every guard device with details of the visitor. This empowers the security guard to take action as per society guidelines. Read about our other security features, Kid Checkout Permission and Validated Partner Entry.

POSTED ON January 18, 2019

Top 4 Things To Think About Before Moving Into A Gated Community

With the increased economic growth, there is a resultant rise in the availability of jobs and opportunities in cities. This has consequently resulted in a flood of people who are making a market for apartment complexes and gated communities. If you are new to the city and are looking for a new home in an apartment or a gated community, here are some important things you must keep in mind.

1. The location:

Before you decide to settle on a particular gated community to shift in, make sure you have given the location of the society a real thought. Make sure it is close to all essential shops and services that you would need on a regular basis. Also, it is important to find out the crime rate and the pollution levels of the neighbourhood before narrowing down on a particular community to stay in.

2. Budget:

Deciding to put a cap on the amount of money you would want to spend for a house is extremely crucial. While the locality does play an important part in deciding the rate of the house, it would make sense to pay a little more and buy a house that is near your work place, so that you could cut down on the travelling.

3. Facilities offered by the community:

An important factor to consider before you decide to move in should be the facilities offered by the gated community. Amenities like, a small hospital, an emergency grocery shop, a safe and a secure playground for the kids, ample parking space are factors that should play a major role in your decision making.

4. Security Features:

Everybody wants to live in a community where the safety and security of the residents is the number 1 priority for the management committee. While many gated communities boast of having the best security guards in town, only myGate understands the problems faced by the people and gets down to solving them. From digitizing the register entries to letting only authenticated people into the apartment in a fast and a seamless way, myGate does it all. If you find that the list of communities you are planning to live in are using myGate, be rest assured about the safety aspect for your family.

myGate is already deployed at over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about how myGate can help building your community into a safe society, do click on the link and we will be happy to be there for a free demo.

POSTED ON January 18, 2019

3 Way How myGate Helps In Strengthening The Existing Security System Of A Gated Community

It is nearly undebatable that the security system offered by a gated community is a lot safe than that you get by living in an individual house. Hence the rapid increase in the demand for houses in gated communities is completely justified, however as the number of people opting for such communities increase so does the problem of security and the management of the processes at the gate. While gated communities require and promise a high level of security the delivered level is not even close, hence resulting in the rising number of crimes of-late. Here is when myGate, an intelligent security solution comes into play with a scope of enhancing the existing security level by digitizing the process at the gate.

The myGate team visited numerous gated communities and noted the key problems faced by the security department of a society. Here is how myGate intends on solving each of these problems by strengthening the existing security system;

1. Traditional register entries at the gate is now a thing of the past

Asking visitors to do the traditional register entry every time they step into the community is all a farce. Not only most of the times is the writing is unreadable but most of the times the guards have lost track if the visitor has checked out or not. myGate avoids these mishaps by digitizing every entry and exit process of the gate. Hence there is a notification sent to the resident every time a visitor or a house help checks in and out of the society.

2. Maintaining visitor logs do not ever help in finding the culprit

Generally, people entering apartments are requested to enter the details about where they are coming from and whom they intend to meet in a register. Incase of any mishap, these registers are checked with an aim to find the culprit, however this method is not only outdated but also not good enough. The reason being the probability to read the handwriting and get back to the right person is minimal. Hence myGate takes away this issue by using technology to keep a check on who has come in, at what time, to meet whom and left the apartment at what time. Thus making the whole system secure with an aim to eliminate human error as much as possible.

3. During peak hours at the gates some entries tend to get missed out

Every morning and evening for a certain number of hours the footfalls in the gated community are the highest. It is during these hours when certain entries may get missed out, since the guards are overworked with making register entries for the house helps, service providers, cabs, delivery boys and so on. With certain entries getting missed, creeps in room for danger. This situation can be avoided by using myGate where every entry is authorized with a digital code.

myGate also offers a host of other features that helps in easy living for the resident. It is already deployed at over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about how myGate can help your community in building a safe neighborhood, click the link below for a free demo.

POSTED ON January 18, 2019

Is Your Gated Community As Safe As You Perceive It To Be?

The growing economic status of the citizens has resulted in a rapid increase in the real estate department leading to people crowding the gated communities. A recent survey carried out in most metros reveals that 1 in every 4 people reside in a gated community and this number only seems to be on a rise. Apart from the affordability and the facilities offered by the community, the security features offered by the society is a major factor for most people to choose a gated community over individual houses. However, are gated communities actually delivering the security that they promised?

Why gated communities are not as safe as we perceive them to be?

Gated communities are guarded by security guards who are not educated or motivated enough to keep a strict record on who is coming in and out of the community. Also, there are certain hours during morning and evening when the footfalls in the community are the maximum. Form children rushing to school, to cabs coming in and out, to house helps and delivery boys stepping in and out of the community, these security guards lose complete track of all the visitors. Hence there could be a situation where an unauthorized person steps into the community and the guard would have no clue. Apart from this, people who make register entries write in a fashion that is almost unreadable, hence again giving room for dangers to creep in.

How myGate creates a safe neighborhood?

myGate understands the immense pressure on the guards who are expected to perform with negligible training and salary. This intelligent security solution helps take the pressure of the guards using technology to digitize the processes at the gate making it not only error free but also providing a seamless entry for your visitors. myGate has features that authenticates the entry of every person who steps into the community using unique codes. For visitors like delivery boys, friends/relatives, cabs etc a new code is generated that is valid only for a day hence leaving no scope of the code being misused. Other features like taking a photo of the visitor and keeping a tab on the amount of time a cab or a delivery boy has spent in the apartment is also checked by this security solution which aims to give the residents an enhanced sense of safety.

myGate is already deployed to over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about this intelligent security solution, click the link below and we will be happy to be there for a free demo.

POSTED ON January 18, 2019

Top 5 Problems Faced By Residents Of Gated Communities And myGate’s Solution For Them

There are tons of regular everyday issues that the residents of nearly every gated community face. myGate has made a commendable effort in addressing most of these issues; we have listed out the five most common issues face by residents and how myGate helps them address each of them;

1. The maid suddenly takes leave for a long period

One of the most terrifying situations faced by the lady of the house is her maid informing that she won’t be coming to work or worse, the maid just takes off without even informing. To deal with this situation, myGate has an feature called, ‘My Daily Helps’, where one can instantly hire any of the daily helps among the many options that are listed.

2. You are waiting for the delivery package but the delivery guy is stuck at the gate for over half an hour

In huge complexes, the early morning and evening hours at the main gate are at its chaotic best. From office cabs and school buses to house helps and delivery boys everyone is trying their best to get in and out of the community at the earliest. In this scenario, the validation of a delivery boy tends to take the longest especially if the complex has over 1000 houses. To get your delivery package within minutes of it arriving at the gate, the residents can pre-approve the arrival of the delivery boy using the ‘Notify Gate’ feature. Hence once the pre-approval is done, the delivery boy is not re-authenticated and is let into the community instantly, the same can be done with cabs and other service providers too.

3. You have to leave for work but your maid is still working

A lot of times we have to go to work in the morning and leave the house to the maid till she finishes her chores. With myGate in play, the residents can leave the house without worrying because the maid has to show all her belongings to the guard before leaving the apartment which he will match with the things she had at the time of entry on his guard app. Hence anything extra will be confiscated instantly, unless it is supported by a gate pass given by the residents, an option that can be found in the ‘Notify Gate’ tab.

4. Fire broke out at home and you need to inform the gate

God forbid, fire ever breaks out at a home of a community where myGate is in play, the residents can use the ‘Security Alert’ feature to inform the main gate about the disaster. An alarm will instantly start beeping on the guard app, indicating an emergency.

5. Cabs are on a strike and you don’t have a driver

This can be a very frustrating situation because a major section of the society depends on public cabs to commute to work. However, if these cabs are ever on a strike then we can hire a driver for a specific number of days using the ‘My Daily Helps’ feature and hire a drive instantly.

myGate is already deployed at over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about how this intelligent security solution can help you, click the link below, and we will be happy to be there for a free demo.

POSTED ON January 18, 2019

3 Times We Undermined Security Measures While Staying In A Gated Community

As per a reliable survey, 85% of the people living in metros prefer living in gated communities, thanks to the number of facilities, the standard of living and the security features they offer. However, once people have bought a home in one of these communities, they tend to relax on the security issues, since they feel that the management committee is taking good care of this factor. Here is when the problem creeps in and the residents of these gated communities open themselves to dangers while staying in these posh societies.

myGate tackles these dangers in an attempt to give every family the safety and security they deserve. From replacing the traditional register entries with an intelligent digitized solution to reducing the time and effort taken at the gate to have a seamless entry for the right visitors, myGate has a solution for it all.

However, there are some dangers that come along with the people who we consciously let into our homes, myGate can tackle them too. We have listed out certain scenarios where crime could have happened and how those communities using myGate are freed of these problems.

1. Maid stealing goods from the house

myGate addresses this problem with the guard making a note on the myGate app about all the things that the maid has before she gets into the complex and matches it on his myGate guard app, with the number of things the house help has on leaving. Incase the resident decides to give something to the maid, they can inform the gate (by giving a gatepass) using the ‘Notify Gate’ option.

2. Delivery boy overstaying after a stipulated time

Overstaying could mean that the person is engaged in something other than what he has come in for. myGate addresses this issue by keeping a tab on the time a delivery boy or a cab has entered the complex. If they have not checked out in the stipulated time decided by the management committee, an ‘Overstay alert’ alarm will start ringing on the myGate app given to the guard. This will immediately notify the guard about the flat number where the delivery boy/ cab driver has entered.

3. A service provider misbehaving with the resident

Mygate has a feature called ‘Security Alert’ in the ‘Notify Gate’ tab that can be used to send an urgent message to the security guards at the gate. The guards will be trained to respond to this message with utmost urgency and immediately come to the rescue of the resident who had sent this message.

These are just few examples out of the many more services that myGate provides. myGate is already deployed at over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. Click the link below to know more and we will be happy to come down for a free demo.

POSTED ON January 18, 2019

Heard About Nanny’s Who Abused a Baby For Begging? Bangalore Based Startup Is Here For Rescue.

For families where both the parents are working, an option adopted by many is too leave their kids in the care of the nannies. However as per a report from a reliable source, a nanny in Bangalore did the unthinkable. She would take care of the child for as long as the parents would be at home in the morning and in the evening. Since both the parents were working, as soon as they would leave, she would start her own ‘begging racket’. She would feed the baby sedatives and dress him in rags before renting him for begging. Here is exactly how she earned her extra buck, she would rent the baby out to a beggar for 100 Rs a day and bring the baby back before the parents came back in the evening.

During the investigation, it was revealed that she was hired through a reputed agency, which by most people is considered a safer choice of house helps. The mother of the victim found out about this situation, because she happened to walk into the house one day and found the maid and home and the baby missing.

However, this incident could have been avoided if myGate was installed at their community. Wondering how?

When this intelligent solution is in play, the maid would have had to show the all her belongings while leaving the apartment which would be matched with everything she took while stepping into the apartment, anything extra would be immediately confiscated. Hence sneaking a child out of the apartment in whatever pretext would be an impossible task. Also, whenever the maid would leave, a message would be sent to the owners, so the owners could keep a track on whenever she is coming and going. Hence this situation could have been avoided and instantly handled with the installation of myGate.

myGate is already deployed by over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about the other features of this intelligent security system and how they could help in enhancing the security features of your society, click on the link below.

POSTED ON January 18, 2019

Here Is How myGate Has Made Life Simple For Everyone Associated With A Gated Community

With the increase in the number of houses in the gated communities, comes not only an enhanced level of security but also a lot of confusion at the gates. With tons of people coming in and out of the community on an everyday basis, a lot of uninvited people may also step into your community and here, is when the problem creeps in. The security guards are neither motivated nor educated enough to keep a strict check on who is coming into the community and leaving at what time. Hence increases a gap between the expected and the delivered security level of the communities.

myGate intends to not only bridge this gap and enhance the security of a gated community but also take the immense pressure off the guards and everyone associated with a gated community. Here is how we intend on achieving our aim;

1. Gives the owners a complete control on who is let into the community

myGate gives the residents of the gated communities a complete control on deciding who steps into the community. So only people they are expecting will be allowed entry, hence eliminating a major section of the society that may cause danger. There are also other features like pre-approving entries and instantly hiring house helps among the many other features of myGate which help in lessening the stress of the residents.

2. Lessens the stress on the guards

A typical community hires 3–4 guards who work for a specific shift, these guards are neither educated nor are they paid enough for the job they do. Hence the amount of expectations from the guards to make sure that only the right people enter the apartment is pretty stressful. myGate automates most of the entry and exist procedures making is easier for the guards to keep a check and monitor the activities at the gate. Thus, creating a secure environment.

3. Helping the management committe keep a complete check on the community

The basic role of the management community of a society is to ensure the safety and security of the residents and also make sure all their needs are catered to. myGate helps the management committee by automating the safety measures with the help of technology. It also provides features where house helps can be hired instantly, visitors can be pre-approved, security alarms are available at their fingertips, among the many other features which make the living of the society not only safe but a lot easier.

myGate is already deployed at over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about how this product is benefitting over 100+ societies, hit the link below.

POSTED ON January 18, 2019

7 Most Important Things To Do Just When You Move Into A New Apartment

Moving into a new apartment can be pretty stressful and exciting at the same time. The happiness of moving into your new home is capped with the tension of being sure if the decision of moving into this new house is right or not. If you or someone you know is going through a similar situation, then here are the 7 things you must do the moment you move into a new apartment.

1. Change the locks of the house

The first thing you must do after moving into a new house, is change all the old house locks of the house because the old locks might have multiple duplicate keys which can be dangerous. Hence changing the locks so that no outsider has access to your house is the first and the most important thing to do.

2. Get your house pest controlled

Contacting the nearest pest control to cleanse the house is important so that your family is safe from infections. The pest control guys typically take a day to spray the medicines all over the house.

3. Get together all the necessary contact information

Getting together important contact information like the phone numbers of the management committee, main gate security, nearest hospitals etc is important. These important numbers will help you in moments of emergencies.

4. Remember to submit address changes

Submitting your new address copy to get it changed in all the official documents is a must do, earlier done the better.

5. Install a security management system

The biggest plus of living in a gated community is the security services they offer. However, with the growing number of security issues , 3–4 guards employed with the responsibility of keeping a check on the security of the residents is way too much pressure. Hence every community should have a security management system which enhances the existing security levels.

6. Get familiarized with the people in the society

One of the first few things that people must do after moving into a new society is, get friendly with the neighbors and try and arrange for house helps. With most people in the family working nowadays, house helps are of utmost importance in order to maintain the house.

7. Install a security alarm

One of the most important security feature of a gated community is the installation of a security alarm, so that the security guards can react instantly in case of an emergency.

If you are moving into a community where myGate is in play, be rest assured that most of your security related issues are well handled. This intelligent security solution digitizes the process at the main gate which increases the security level for the residents without compromising on the convenience factor.

myGate is already deployed at over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about how myGate can help making your community a safe society, do click on the link below and we will be happy to come down for a free demo.

POSTED ON January 18, 2019

Here Is Why Digital Visitor Management Systems Are Becoming A Trend For Gated Communities

There is a growing trend among the people living in tire 1 and tire 2 cities, to buy houses in gated communities rather than in individual houses. It is the security offered by these communities that is one of the major reasons for this preference. However, when the myGate team decided to look a little deeper at the security of these gated communities, they found it to be in a woeful situation. In spite of the communities taking various security measures, there is an immense gap between the expected and the delivered security levels.

The latent need among the residents to bridge this gap is rising. The guards play a huge role in delivering the expected level of security. However, expecting a couple of guards to manually manage the massive influx of people ( delivery boys, cabs, house helps, service providers, guests)on a daily basis, is far from being practical. Click here to know more about how a security guard’s life would impact the security situation of a society.

In the current situation, a security guard manually writes down the details of a visitor and then confirms his/her identity with the residents, via intercom. In case nobody responds to the intercom call, the decision of allowing or denying the visitor’s entry is left to the guards discretion. Here are some of the disadvantages attached with this manual registration method of visitor entry.

  1. Visitors who are requested to jot down their details on a visitor log book are in a hurry and find the process tedious. In an attempt to finish the process quickly, their writing on the book is barely readable. Hence, security is compromised and in case of a mishap, there is a very little chance for the investigating team to figure out the written details.
  2. Visitor log books are easily available. Once the visitors writes down their details, anyone can view the log book, leading to lack of confidentiality.
  3. Most communities use different log books for the daily help of the society, maintenance staff and visitors. Juggling between these books whenever someone walks into the community is time consuming. Also, during peak hours when the main gate is the busiest, there is a substantial probability that a couple of entries could get missed out.
  4. Communities using manual visitor management systems may not have a record of when the visitor has left the society or if the visitor has left at all.

How digital visitor management system solves these problems.

  1. Since the information of the visitor is entered digitally, the information is not only legible, but also available at any point of time.
  2. The time taken to sign-in a visitor is cut down by at least half using a digital visitor management system.
  3. If the residents are expecting a particular visitor, he/she can be pre-approved using this method. This allows the visitor to sail in to the community gate smoothly.
  4. A photo could be added to the digital sign-in process, which would be an additional validation for the visitor’s identity.
  5. Visitors can easily be tracked. Those who haven’t left the society after their due time can be contacted and appropriate actions taken.

myGate is an intelligent security solution that is a step-up from a regular ‘digital visitor management’ system. For example, with the introduction of ‘e-Intercoms’, we do away with the need of wired intercoms to validate a visitor. For communities where myGate is in play, the residents can authenticate the entry of a visitor from where ever they are. We also provide ‘Real time domestic help management’, ‘Instant security alert’ and ‘Digital validation of all staff and residents’ among a host of other features.

With a vision to enable digital and smart security for gated communities, all of myGate’s features are available to the clients free of cost.We are already deployed at hundreds of communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about how myGate can help you in building a safe society, do click here.

We will be happy to come down for a free demo.

POSTED ON January 18, 2019

Living With Old Parents? Here Is Why myGate Is A Must Have For Your Family

The corporate world is packed with schedules and deadlines to meet on a daily basis. Some corporate officials were asked about their everyday routine and here is what one of them said, “I leave home at 9:30 am to reach office at 10 am every single day. To leave by 9:30 in the morning, I have to wake up by around 6:00 am, pack food for my kids and make breakfast for my in-laws. Also, my kids come back home by 3 pm from school, so my in-laws take care of them to the best of their ability at their age. While I am in office, many a times, I am busy juggling between my work and worrying about things like, did my kids reached home safely? Did the maid come on time and finish the work? I hope no stranger walked in at home and everything at home is safe. Due to our tight work schedules, it is not possible for me to keep calling every half an hour to check at home. This is also one of the most important reasons for me to be constantly wondering about the well being of my family at home.”

In most metro cities nowadays most members of the family are working in 9–5 jobs and hence the time spent with the family is increasingly decreasing. To compensate for the time that they are not at home, people rely on the house helps to take care of their families. However, while most people are guilty of not being able to spend enough time with their young kids or old parents at home, the worry they have right through the day about their well-being cannot be denied.

How can myGate help?

With myGate in play, the resident will be notified about anyone who enters or leaves their house and they can not only monitor these activities but also control who enters their house. Every time a visitor enters the gate of their community, the residents will be sent a notification of their arrival, if they accept the notification, only then will the visitor’s entry will be allowed or else it will be denied. This way the working people can be at peace wherever they are, knowing fully well that their family at home is completely safe and secure.

myGate is already deployed by over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about how myGate can help you build a safe and a secure neighborhood, do click on the link below and we will come down for a free demo.

POSTED ON January 18, 2019

myGate, A Right Mix Of Security Guards And Technology

Over the past decade, science and technology has evolved enough to slowly eliminate the complete need of human involvement in most tasks. Early 2014, a popular article by ‘The Economist’ was published with the title, “The Future of Jobs: The Onrushing Wave.” The piece spoke about how technological advancements are playing a huge role in eliminating jobs that need human resources. This line of thought with respect to security begs the question — Can human security guards be completely replaced with robots?

The first robotic security guard that was launched in the United Kingdom is called, ‘Bob’. Built to patrol the headquarters of G4S, (one of the largest provider of human security guards), Bob is doing a pretty decent job at not only keeping a vigilant eye during patrolling, but also managing to hold a basic conversation with anyone it bumps into.

Bob, Britain’s first robotic security guard.

The Benefits of Using Robots Instead of Human Security Guards

Replacing human security guards with robots completely eliminates the need of initial training and then the periodic refresher/up-gradations of the same training. This also takes away the need of paying regular wages, effectively combating a high turnover and the continuous need to make sure that the employees are satisfied and are working as per their duties.

The Downside of Using Robots Instead of Human Security Guards

The biggest threat of using any technological device is that they are not intuitive in nature, so in case of an emergency they would end up taking action as per their programme, ignoring an obvious better option. Also, if a situation that they are not programmed for arises, they will be completely clueless about what action to take. To add to this disadvantage, these devices are always at a risk of breaking down.

myGate, A Right Mix Between Human Security Guards and Technological Devices

myGate understands the pitfalls of using only technology or only human security guards and bridges these gaps with an intelligent security system. myGate acts as a force multiplier for human security guards by helping them perform better by integrating technology and creating a security ecosphere where safety and security of the residents is greatly enhanced. myGate makes sure that the blend between human and technology is just right so that, while technology takes over the routine work, maintaining human intervention in case anything goes wrong is always an option in hand.

We have created different solutions for enhancing the existing security features in an apartment without compromising on the convenience of the residents. All the solutions offered by us leverage to using technology to the best and are completely in sink with the security guards, be it our automated guest authentication, real time domestic help management, attandance management, etc.

To know more about why myGate stands out against any other security services, Click Here.

myGate is already deployed at over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. Do click on the link to know more and we will be happy to be there for a free demo.

POSTED ON January 18, 2019

Things Every Gated Community Must Know Before Installing An Intercom System

Most of the people prefer living in gated communities because of the security features offered by these communities. One most common security aspect available is the authentication of visitors via intercom before letting them inside the community. If you have ever lived in a gated community, the chance that you have allowed people through the gates of your society, by validating their identity through an intercom would be high.

The intercom system also referred to as PBX (Private branch exchange) is typically installed by the builder and / or later fixed or installed by the community. There are certain aspects of the system that a community should be aware of before installing. However, before we dive into the details, let’s talk about the different intercom systems a gated community or builder typically considers. In most cases a PBX, IP PBX or a Centrex system is deployed for intercom.

Understanding PBX and IP PBX?

Private Branch Exchange (PBX) is an internal telephone network that is generally used within a private community, like within a business organisation or within a gated community. In the context of a gated community, residents use the facility to interact with fellow residents, facility offices, security guards etc and they can make unlimited free calls within the community.

IP PBX is an advanced version of PBX. The most significant feature added to this version is the addition of VoIP (Voice over Internet Protocol). With this, in addition to free internal calls, the community can also route external calls over the internet, which is cheaper than a regular call. The pictorial example of the working of a PBX system is given in the last section.

Centrex is also a type of a PBX. However the switching equipment will be installed at the central office and not at the residents/ customers location. Generally, the telephone agency manages all the equipment and software that is required to implement a Centrex service.

Things to consider before deploying a PBX system.

1. The cost of a installing a regular PBX system would be around:

  • Hardware (e.g. exchange system): Rs 50,000/ per piece for about 500 users.
  • Installation ( wiring and other components): Approx. 1 lakh
  • Maintenance: Approx. 100 INR per flat per month
  •  The total cost for an apartment of about 500 flats would be approx. 3 to 3.5 lakhs

3. If a problem that occurs with the PBX system, the community will be left mediating between the phone service company and the PBX vendor. The community will be left trying to meet ends in order to get the system working again.

4. Any given PBX can support only a set number of phones. Hence removing or adding phones from the existing system will be a huge problem. Also, if the community is expanding by a large number, they might have to add another PBX system, which again is a substantial additional cost.

5. Requires one time Fixed Cost and AMC ( Annual maintenance cost). As time goes by, the AMC cost would keep increasing and after a certain period, would require complete replacement.

6. There would be no particular way to figure out if the line connected to the resident’s phone line is dead or is not responding.

7. ‘Moral Hazard Issue’, a situation where the resident may not take care of the device since it is not his/hers, might be a point of concern. This would increase the AMC cost to management committee.

How are intercoms/ PBX systems used in gated communities?

Every house in the community has an intercom device at their home and one at the entry and exit gates of the society. There is a specific code allotted to every intercom, which would be used to call the specific device. The call is routed through an internal exchange. All these intercoms are interconnected to increase the connectivity, communication and security in the apartment. Whenever a visitor enters the gate of the community, he/she tells the guard the house number they want to visit and the guard dials the code of the intercom in that specific house. The guard then validates the visitor’s identity by asking the resident if he/she is expecting the visitor and based on the resident’s response the visitor is either let into the community or told to leave.

Drawbacks with this method of validation

1. In case the resident is not at home or is unable to take the intercom call due to some situation, the visitor’s entry or exit into the community is left for the guard to decide.

2. There is no equipment portability with wired intercoms, since the device needs to be plugged in. Hence the resident would need to leave whatever they would be doing at that moment and got to the intercom to attend the call.

3. In case the wire is disrupted, due to stormy weather, electrical problems or utility power-cut, the device becomes invalid and the sole reason of installing an intercom fails.

4. Being an electronic device, the lifetime of the intercom device would be around 3–4 years. Hence replacing the device is a recurring cost that has to be borne by the community apart from the initial hardware and the installation costs.

5. The resident does not have the option of choosing the calls they want to take or avoid.

Additional Technical information about PBX

As per a technological website, “The users of the PBX phone system can communicate within their company or organization and the outside world, using different communication channels like Voice over IP, ISDN or analog. A PBX also allows you to have more phones than physical phone lines (PTSN) and allows free calls between users.”

Hardware Components of a PBX system

  1. CPU: Like computers, a PBX device too has a CPU ( Central Processing unit). It controls all switching activities, call logging, connect, routing of calls, disconnect etc.
  2. Power Supply: A power supply of -48V/-24DC DC is required for the telephone instrument to supply a dial tone, ring tone etc. The capacity of the unit depends on number of extension lines of the PBX. It is generally designed with a plugin card built into the PBX cabinet.
  3. Line Cards: These are used in order to increase the number of extension lines. This hardware equipment provides connects the telephone instrument at the user end.
  4. Operator console: Is used to control incoming calls and routing incoming calls to extensions with the help of human intervention.
  5. Trunk Lines: They are Analog or digital connections to the outside world of the PBX.
  6. Handsets: This is the device that will be placed in every house of the gated community and at every important check post of the community.
  7. Exchange: A large switching station that connects and routes calls. It could be internally or externally.

To know about how myGate is tackling each of these problems at a much easier and a simpler level, Click Here.

POSTED ON January 18, 2019

Testimonials For The On Ground Results myGate Delivers : Straight From The Customers Themselves

For a budding start-up, the biggest motivation is knowing that your customers are happy and satisfied. With myGate the story is no different. From continuously introducing new trends like, the introduction of e-Intercom, real-time domestic help management, digital validation of all staff and residents, etc, myGate is strongly latching its roots in the security space of gated communities. With a phenomenal number of communities switching over to myGate in the past few months, we are rapidly moving towards achieving its vision to enable digital and smart security for gated communities. 

While our biggest critics are our customers, they are also our strongest supporters and here is what some of them had to say about us after using myGate.

  1. Vidhya from Rohan Jharoka II She said, “I am able to track my maids and that is a superb blessing. I know when she is in and out of the apartment now.” Click here to hear the entire testimonial.
  2. Camaron Vallepalli from Adarsh Vista She said, “We are thrilled with having information about who is coming in out of the community at our fingertips”. Click here to hear the entire testimonial. 
  3. Richa from Prestige Ozone She said, “myGate app is very simple and easy to use, we don’t use the intercom at all. We now get all our notification on the mobile”. Click here to hear the entire testimonial.
  4. Suresh from Mantri Espana He said that, “The ability to add and remove the daily helps that are coming into the community is one thing really got us”. Click here to hear the entire testimonial.
  5. Sarvesh from Rohan Jharoka II He said, “ myGate provided a very optimal solution for the vendor attendance. myGate has also disrupted the traditional way of visitors logging in and out”. Click here to hear the entire testimonial. 

We are already deployed at hundreds of communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, myGate is latching its roots in the security space of the gated communities in the country rapidly. To know more about how myGate can help you in building a safe society, do click here.

We will be happy to come down for a free demo.

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